Wednesday, 22 June 2011

I'm Not Happy With (vol.27): Luton Airport

"Were you truly wafted here from Paradise?"
"No mate. Luton Airport."
Right well, to begin with: this place styles itself as 'London Luton'. Listen: it's not in London, and nobody in Luton or London thinks it is. It's in flippin' Bedfordshire, 35 miles from London and there's Hertfordshire in between. Assuming there's no road works, pile-ups, fog or the usual congestion it will take at least an hour to drive from Luton, Bedfordshire to London in London.
And... every time you go there, the layout is different. They've erected some new barriers, changed the access to the car park, moved the pay stations or somesuch. And they make you pay for everything; want a luggage trolley? That'll be a pound, thank you. Want to drop someone off? That'll be a pound, thank you. Picking someone up? One pound, thank you.
And another thing. If you're picking up a disabled person you can't go straight to the 'disabled' bit of the car park, leave the car and find the disabledee. You have to park, get yer ticket, find the cripple then, assuming they've got a Blue Cripples Badge, find a functionary who will do the necessary on your car park ticket to absolve you of the extortionate car park fee - not easy at 1.30 am. Meanwhile, although the airport functionaries will wheel the cripple in a wheelchair to the perimeter of the car park, they don't provide a luggage trolley. They use another wheelchair instead.
And you have to find all this out by yourself, through bitter experience. Harumph.

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